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Privacy policy

Privacy Policy


Moore South Africa (MSA) is a network of member firms, companies and practitioners that provide accounting, audit, tax, advisory and related services throughout South Africa (member firms). A list of member firms can be requested by using the contact details below.
The member firms are part of an international network of firms offering similar services. Moore Global Network Limited and each member of this network is a separate and distinct legal entity, with no authority to bind or otherwise obligate any other member.
This privacy policy relates to MSA and the network of member firms in South Africa.
This policy indicates how and why we collect, use and handle your personal information.

Collection and Use of Personal Information

We reserve the right to collect your IP address and location information while you use our website. This information may be used to analyse and improve the use of our website.
In addition, we will collect personal information that you voluntarily provide to us, electronically or otherwise, including:
  • When you complete any form on our website or subscribe for any service; and
  • When you provide us with a job application, CV and related information.
Certain of your personal information may be required in order to provide a service to you. In this regard, we reserve the right to collect personal information such as your name, identity number, contact details, address and other information necessary in the circumstances.
We will also collect personal information when required by any applicable law or regulation, e.g. the Financial Intelligence Centre Act 38 of 2001 (FICA).
In general, your personal information will be used in relation to the purpose for which it was collected, for example, to:
  • Provide you with a service;
  • Respond to your queries;
  • Conduct recruitment.
In addition, we may use your personal information to:
  • Analyse and improve our services;
  • Analyse and improve the use of our website and other offerings;
  • Send you marketing material (you can unsubscribe from this material at any time).
Note: The above is not a closed list.

Disclosure of Personal Information

For us to provide you with an effective service, or to effectively perform the uses listed above, we reserve the right to disclose your personal information to member firms, partners, directors, employees, agents, affiliates, contractors and other third parties, when necessary.
In addition, there may be situations where the law requires us to disclose your personal information to certain persons.

Security of Personal Information

We take the security of personal information seriously.
We take reasonable steps to keep personal information in our possession secure, and to ensure that any persons to whom we disclose such information take similar reasonable steps.
However, we cannot and do not guarantee the security of your personal information, including any such information in our possession or disclosed to any person or third party.

Retention of Personal Information

We will retain your personal information for as long as is necessary in the circumstances, considering the purpose for which the information was collected and the purpose for which it is used.
In addition, we may retain your personal information for the time periods required by an applicable law.

Inspection of Communications

We reserve the right to intercept, monitor and inspect all emails, telephone calls and other communications received by or transmitted using our communication and IT systems.

Access to Personal Information

If necessary, you may access, correct and request the deletion (if appropriate) of your personal information in our possession, by emailing us at the details below.

Contact Details

Should you wish to contact us regarding this privacy policy and related matters, please contact us by email at